Support
Services Ops
The Support Services module governs hygiene, nutrition, and maintenance logistics. We ensure the institutional environment meets clinical excellence standards.
Facility Response Cycle
Maintaining institutional readiness through rapid facility response and dietary precision.
Service Request
Triggered by ward staff or clinical events.
Task Routing
Assignment to housekeeping or maintenance squads.
Execution Log
Real-time recording of task completion.
Quality Audit
Manager verification of facility standards.
Services
Architecture
The facility engine operates on a queue-based routing system. Task priority is dynamically adjusted based on the originating department (e.g., ICU requests supersede general ward requests).
Technical Architecture
| Field | Type | Institutional Role |
|---|---|---|
| task_id | UUID | Unique facility maintenance identifier. |
| requester_node | Varchar(32) | Originating ward or department ID. |
| service_type | Enum | Housekeeping, Dietary, Repair, Plumbing. |
| sla_deadline | Timestamp | Hard-coded response window. |
Note: Data is subject to Enclave AES-256 field-level encryption where applicable.
Governance & Power
services:managediet:loghousekeeping:signInstitutional Accuracy
Dietary Sync
Meal plans are synced 1:1 with clinical allergic markers. Any change in a patient's clinical state triggers a food-service alert.
Hygiene Certification
Housekeeping staff must digitally 'sign-off' on ward sanitization, which then updates the 'Bed Readiness' status in the IPD module.
Inventory Drain
Cleaning supplies and dietary stock consumption is logged, syncing directly with the main Institutional Store.
SLA Compliance: 99.8% facility tasks completed within window.